yis will gladly exchange or refund any item purchased through our online shop. Exchanges and returns can be made within 10 days of shipping date. All exchanged and returned items must have their original tags attached and be unworn and unwashed.
Please note, our customers are responsible for return shipping. Refunded payments are initiated immediately upon receipt of returned items to yis and it will take 5-10 business days for the payment to appear on the customer's bank or credit card account.
yis will provide complimentary shipping of new item(s) for any exchanged merchandise, once the originally purchased item is received back to our facility.
All sale items are final sale and are not eligible for return.
Please email us at firstname.lastname@example.org to initiate the return process.